Market forces in automated mental health services: New claims in algorithmic care and disability justice

Abstract

This Chapter explores the rapid expansion of automated decision-making technologies in the disability context, emphasising the significant—and underexamined—influence of market forces. The research spotlights the mental health sector, given the substantial private sector push to digitise various parts of mental health service provision. Yet, the discussion is relevant to a range of disability contexts in which efforts have been made to automate care and support. The Chapter highlights gaps in traditional accountability mechanisms to better align private interests with the public good, and briefly touches on efforts to promote ‘algorithmic accountability’ in the disability context, including ..